Appointments

Same day Appointments

The surgery runs  same day telephone appointment clinics on a Wednesday morning from 8.00am – 9.30am. There are 2 doctors on duty and the appointments are 5 minutes. Please call between 8.00 and 9.30 and you will be added to the doctors list for a phone call that morning.

Routine appointments 

These may be currently only booked by phone and will be 10 minute telephone consultations.  Appointments can be booked up to 4 weeks in advance. Each appointment is for one issue only. If the doctor believes you need a face to face appointment they will arrange this at the end of the consultation.

Continuity of care for long-term medical problems

We believe that continuity of care is very important, particularly for people with long-term medical problems. We also appreciate that you like to be able to see the doctor or nurse of your choice. We therefore encourage you to book your appointments in advance where possible. As the doctors work part-time and are not available every day, it may be advisable to share your appointments between two doctors at the surgery. If you have problems getting an appointment to see your usual doctor, please discuss this with reception; we will do our very best to accommodate you.

*Urgent/ emergency appointments can be made on the same day especially for children. Please phone us at 8.00am to book an emergency appointment. Please note that these appointments are made with the first available doctor and are for urgent medical concerns that need to be seen without delay. They are not for routine matters.

Home visit requests must be made as early as possible in the morning and will be fitted in by the Doctor as appropriate.

Telephone advice If you would like to speak to a doctor or nurse for telephone advice you call reception and book a telephone appointment. These are 5 minute calls which take place following morning surgery from 11.15 onwards

Nurse Practitioner Appointments

Our Nurse Practitioner  Fiona is available for bookable appointments on Monday, Wednesday and Friday mornings. She will provide well-person health checks, contraception, cervical smears, baby immunisations, travel vaccinations, blood tests, blood pressure monitoring, diabetes and asthma checks. Some of these checks require a double appointment.

Practice Nurse Appointments

Our Practice Nurse Jo is available on Tuesday and Wednesday  afternoons for blood pressure checks, ear syringing, new patient checks, well person checks and immunisations.

Health Care Assistant (HCA) Appointments

Our HCA Donna holds clinics on Monday mornings and Wednesday morning and afternoons.  She is available for new patient checks, wound dressing, blood tests (mornings only), blood pressure mnitoring, weight management and smoking cessation.

Blood Tests

Our phlebotomist runs a blood test clinic on Friday mornings from 8.30-10.30am.  If the doctor has requested a fasting test you must avoid all food and drink for twelve hours before the test except for water which you can drink.

Training Practice

Grove Park Terrace Surgery is a Training Practice and participates in under-graduate and post- graduate medical education programmes. We have doctors on placement here throughout the year. These are qualified doctors under-going advanced training.

Making An Online Appointment

You are now able to book appointments up to 6 weeks ahead online. Please request a Username and Password at reception when you next visit the practice. Once you have been issued with your username and password it takes about an hour for your account to go live. You will of course still be able to book appointments via our recption staff: 020 8630 1680.

Go the the Home page, scroll to the bottom and click on order repeat prescription or book an appointment. This will take you to the SystmOnline login page. Please enter your user name and password. You may change your password the first time you login.