Welcome to Grove Park Terrace Surgery website.
Our website is a source of information about our practice, the staff and the services we provide as well as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We are extremely busy at the moment and staff are doing all they can to accommodate patient requests. Please do not raise your voice at or verbally abuse the staff when you either call or visit the surgery.
Prescriptions
Repeat medication should be ordered by logging into online GP online services. If you do not have access to digital ordering prescription request forms are available in the porch of the surgery on the bookcase. Please complete and place your request in the box provided. Please note : prescription take up to 72 hours to process
Appointments
All appointments are telephone consultations. Following this, if the doctor believes you need to be seen face to face they will arrange this at the end of the phone call. For Online Login click on the banner below
We have recently made more appointments available to book online. This is the easiest and fastest way to book so please use this method instead of ringing the surgery.
ONLINE SLOTS:
The bookable online slots are ONLY for Telephone consultations - please see the message on the booking page regarding flexible timing of booked calls
For the time being we are trialing some extended hours
Mondays 7.30am - 7.30pm
Wednesdays 7.30am - 6.30 pm
Thursday 7.30am - 6.30pm
First and Third Saturdays of the month 8.00am - 12.00pm
Prebooked appointments - no walk ins. You can access us via Patchs and Online booking.
New Physician Associate
We have a new clinician who has recently joined us in this role.
Physician associates work within a defined scope of practice and limits of competence. They:
- take medical histories from patients
- carry out physical examinations
- see patients with undifferentiated diagnoses
- see patients with long-term chronic conditions
- see patients with acute conditions
- formulate differential diagnoses and management plans
- perform diagnostic and therapeutic procedures
- develop and deliver appropriate treatment and management plans
- request and interpret diagnostic studies
- provide health promotion and disease prevention advice for patients.
Currently, physician associates are not able to:
- prescribe
- request ionising radiation (eg chest x-ray or CT scan).
Further Information on Self Help
At the bottom of this page you can find information on how to treat a variety of illnesses yourself as well as support for mental health, pregnancy information, asthma care, family health, children's illnesses and long term conditions. Please use the menus there to navigate to the area you are interested into find more information.
New online consultation service launching on 2 August 2022
We're pleased to announce that we are launching a new online consultation tool called Patchs at our GP practice on 02 August 2022. We have selected Patchs to take the place of Econsult to improve the experience for our patients.
The new online consultation service offers a secure and flexible way for patients and carers to contact us. it will not replace face to face appointments - it is an addition to routine contact with the surgery. It should not be used for emergencies when you should call 999 or visit A&E.
By registering you will have easy access top a range of services from your computer or smart phone including
- reporting symptoms to your GP
- accessing heath advice
It is easy to register - you just need to provide an email address and set up a password,
To request repeat prescriptions please continue to do it through your online access using the blue banner above.
For more information on Patchs you can visit their website
NHS App
If you are having an issue seeing your Covid passes on the NHS App please call 119 or contact the App Help Team here: https://www.nhs.uk/contact-us/nhs-app-contact-us/ Please be aware Surgery staff are unable to offer support for the App.
New Prescribing policy
Following consultation the Hounslow CCG has changed their prescribing policy in order to reduce the number of prescriptions issued and increase the list products that need to be purchased over the counter. Please click on the link for more information.
click here
For a list of medicines and their approximate retail prices click here
Did you Know?
Pharmacists are qualified Healthcare professionals with the clinical know how to give you the help you need. They can assess minor illness and recommend the right treatment.
If you have a sore throat Sainsbury's in Richmond and Superdrug in Hammersmith offer a sore throat service . They will ask you a series of questions, examine your throat and if necessary do a swab test to test for infection. They can then suggest the right medication to ease your symptoms, thus saving you from having to make a doctor's appointment.
(Site updated 08/01/2024)