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Mask Policy

If you have a face to face appointment with a clinician you are required to wear a mask.
It is the surgery policy within clinical areas

Prescriptions

Repeat medication should be ordered by logging into online GP online services. If you do not have access to digital ordering  prescription request forms are available in the porch of the surgery on the bookcase. Please complete and place your request in the box provided. Please note : prescription take up to 72 hours to process

NHS App

If you are having an issue seeing your Covid passes on the NHS App please call 119 or contact the App Help Team here: https://www.nhs.uk/contact-us/nhs-app-contact-us/

Boosters can now be seen on the App.

Please be aware Surgery staff are unable to offer support for the App.

Appointments

All appointments are telephone consultations. Following this, if the doctor believes you need to be seen face to face they will arrange this at the end of the phone call.

For Online Login click on the banner below

Appointments can now be booked online.
The bookable online slots are ONLY for Telephone consultations - please see message on the booking page regarding timing of booked calls


Online access


New online consultation service launching on 2 August 2022

We're pleased to announce that we are launching a new online consultation tool called Patchs at our GP practice on 02 August 2022. We have selected Patchs to take the place of Econsult  to improve the experience for our patients.

The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice - it will not replace face to face appointments, it is in addition to routine contact with the surgery. This should not be used for emergencies when you should contact 999 or visit A&E.

By registering you will have easy access to a range of service form your computer or smart phone, including

  • reporting symptoms to your GP
  • booking virtual appointments
  • accessing health advice

To request repeat prescriptions please continue to do it through your online access using the blue banner above.

You can register by clicking on the Patchs text below. All you will need to do is provide and email address and set up a password.

For more information on Patchs you can visit their website.

 

Patchs


Our website is a source of information about our practice, the staff and the services we provide as well as a  useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

We are extremely busy at the moment and staff are doing all they can to accommodate patient requests. Please do not raise you voice at or verbally abuse the staff when you either call or visit the surgery.

New Prescribing policy

Following consultation the Hounslow CCG has changed their prescribing policy in order to reduce the number of prescriptions issued and increase the list products that need to be purchased over the counter. Please click on the link for more information.

click here

For a list of medicines and their approximate retail prices click here

Did you Know?

Pharmacists are qualified Healthcare professionals with the clinical know how to give you the help you need. They can assess minor illness and recommend the right treatment.

phamacist

If you have a sore throat Sainsbury's in Richmond and Superdrug in Hammersmith offer a sore throat service . They will ask you a series of questions, examine your throat and if necessary do a swab test to test for infection. They can then suggest the right medication to ease your symptoms, thus saving you from having to make a doctor's appointment. 

 

(Site updated 03/08/2022)
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